Clear answers before you place your order.

Standard pricing starts at $23 per page. For TranslateDay, a standard page means 250 words or fewer, one-sided, in letter or A4 size or smaller. The total can increase with more pages, longer pages, rush requirements, notarization or unusually complex formatting. See the pricing page for the full breakdown.

You can upload PDFs, DOCX files, images from a phone, scans and most common document formats as long as the content is readable. You can also include multiple files in the same order through the upload page.

Go to the order page, upload your files, leave your contact details and continue to checkout. You do not need to create a dashboard account before ordering.

Yes. The upload form has an additional information field where you can explain the purpose of the translation, target organization or any specific request, including USCIS, school or court context.

No. Orders are placed directly through the upload page. After the order is placed, your dashboard remains available for delivery access, messages and order history.

Yes. You can order those directly on the pages for passport translation, bank statement translation, driving license translation, death certificate translation, divorce decree translation and police clearance certificate translation.

Many 1 to 3 page orders are delivered within 24 hours. Longer or more complex documents may take more time depending on formatting, handwriting and language pair. If timing matters, see the urgent translation guide before ordering.

Yes. If your deadline is tight, contact us before or right after ordering so we can confirm the fastest available turnaround for your file set.

Standard delivery is by email. This is the fastest option for official submissions that accept digital files or printed copies from the PDF we send. After ordering, the dashboard also stays available for delivery access, messages and order history.

A certified translation is a complete translation delivered with a signed certification statement confirming that the translation is complete and accurate to the best of the translator’s knowledge.

USCIS requires a full English translation for documents in another language, plus certification from the translator that the translation is complete, accurate and that the translator is competent to translate. See the USCIS requirements page for the core rule.

Notarization is not included by default. If you need it, ask us before checkout so we can confirm the extra process and whether it applies to your case. You can also read the certified vs notarized guide first.

You should follow the specific form instructions and use a competent translator who can certify the translation. If the translation is important to your filing, it is safer to use a professional service built for official document use.

That is common. The fastest route is to use the document-specific pages for passport translation, bank statement translation and driving license translation, then upload the full file set through the order page.

Documents are uploaded through the online order form and handled as part of the translation workflow. Avoid sending unclear or partial files so we can process the document set correctly from the start.

Call us using the phone numbers shown on the site or leave a note with your order. We answer pre-order questions in English and Spanish.